Your recovery starts here.
Everything you need to know before, during, and after your first visit to Prime Rehab Clinic.
Care, made simple.
We make getting started as simple as possible. Four steps from the first call to your first session.
Step 1 — Schedule Your Appointment
Call, email, or book directly online. Our front desk will confirm your appointment and walk you through insurance or paperwork questions.
Step 2 — Complete Your Intake Forms
You'll receive your new patient forms prior to your visit. Completing them in advance ensures we can dedicate your entire first appointment to your care.
Step 3 — Your Initial Evaluation
Your first visit is a comprehensive one-on-one evaluation with your physical therapist or chiropractor. We'll assess, discuss your goals, and begin your personalized plan.
Step 4 — Begin Your Treatment Plan
From your very first session, treatment begins. No waiting, no runaround — just focused, hands-on care from day one.
Book your appointment.
Call us, send a note, or stop by — we'll get you scheduled.
What to expect at PRC.
- One-on-one time with your clinician every visit
- A treatment plan built around your specific goals
- Clear communication and progress updates throughout your care
- A professional, welcoming environment designed for your comfort
- Transparent billing and insurance coordination
Comfortable, loose-fitting clothing appropriate for movement and exercise. For lower extremity conditions, athletic shorts are recommended.
- · Photo ID
- · Insurance card
- · Referral or prescription (if applicable)
- · Relevant imaging reports (X-ray, MRI, etc.)
In-network & transparent.
We are in-network with most major insurance carriers and are committed to making the billing process as transparent and stress-free as possible.
- Most major PPO insurance plans
- Medicare
- Personal injury liens
- Workers' compensation
- Cash pay / self-pay
Contact us to verify your specific benefits before your first visit.
Forms & downloads.
New Patient Intake Form
PDF — coming soon
Insurance Authorization Form
PDF — coming soon
HIPAA Acknowledgment
PDF — coming soon
Frequently asked.
In California, physical therapists can evaluate and treat patients directly without a physician referral for up to 45 calendar days. However, some insurance plans may require one — contact us and we'll help clarify.
Initial evaluations typically run 60 minutes. Follow-up treatment sessions are generally 45–60 minutes depending on your plan of care.
This varies based on your condition, goals, and progress. Your clinician will outline an estimated plan of care during your initial evaluation and reassess regularly.
We regularly work with PI attorneys and workers' compensation carriers. Contact us directly and our team will guide you through the process.
Yes, we offer plenty of FREE parking for our patients. Pull into the alley right next to the building and drive down to the second gate. It will open automatically as you pull forward. From there, you'll find plenty of open spots so you can park easily.